Will my order look exactly like the photograph?

Our flowers and foliage are seasonal, so every arrangement is naturally a little different. Where something is unavailable, our florists may make a thoughtful substitution of a similar style and value.

Can I choose my delivery or collection date?

The dates available for your chosen product will be shown when ordering. Please see our Christmas delivery and collection information above for festive cut-off dates and opening hours.

Can I send my order directly to someone as a gift?

Yes. Add the recipient’s details when ordering and include a personal message in the pop-up before checkout.

Can every Christmas product be delivered throughout the UK?

Delivery options vary depending on the product. The options available for your order will be shown at checkout.

What if I need help before ordering?

Please contact the shop before placing your order and the team will be happy to help.